Careers
Service Manager
Managing a group of technicians for Installation, service, and training in the medical device field.
Qualifications
- Bachelor's degree, Electrical Engineering, Electrical Engineering Technology, with 6 years experience servicing electronic equipment.
- You must be willing to submit to a background investigation, including for example, verification of your past employment, criminal history and educational background.
- Willingness to travel 50%
- You must be eligible to be legally authorized to work in the United States
- You must be willing to work out of a home office located in Grass Valley CA.
- Must have a valid driver's license
- This position may, in the future, support Eigen contracts with the U.S. government. At that time, pursuant to law, the successful candidate must submit to and clear a governmental background check. The employee must also submit to Eigen's standard background check at the time of hire.
- To the extent you are applying for a position that requires you to operate an Eigen owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record
Desired
- Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner
- Experience interfacing with both internal team members and external customers as part of a solution based service process
- Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment in the Healthcare Industry. Ultrasound experience a plus.
- Experience troubleshooting and responding to customer concerns
- Exceptional interpersonal skills
- GMP, ISO13485 experience desired